Frequently Asked Questions

Purchasers must be 21 years of age or older. By ordering, you confirm that you meet this requirement and will use our products strictly for laboratory research.

All Axis BioScience products are for Research Use Only (RUO). They are not for human or animal consumption, medical, or household use.

No. Axis BioScience does not provide guidance on dosing, administration, or protocols. Our products are sold with the expectation that researchers know how to handle and apply them in laboratory settings.

No. All sales are final.
The only exceptions are if we ship the wrong item or your order arrives damaged. Optional reship insurance may be available at checkout for added protection.

Orders placed before 12 noon PST typically ship the same business day. Orders placed later in the day, on weekends, or on holidays ship the next business day.

Certificates of Analysis (COAs) are available upon request for verified research accounts. Use the COA Request form to submit your request.

All transactions are protected by 256-bit SSL encryption. We never sell or share your personal information with third parties. Please see our Privacy Policy for full details.

Please reach out via our Contact Us page or email [email protected]. We’ll be happy to help.